Every piece of feedback
deserves our attention.
For questions about product features, use or versions, contact us through our support email.
BEFORE YOU WRITE
A few details can help.
- 01
Product & version
The app name and version you are using.
- 02
Device & system
Your device model and operating system version.
- 03
Issue & steps
What you wanted to do, what happened and the steps that led to it.
- 04
Relevant screenshots
If attaching screenshots, hide passwords, verification codes, identity documents and other sensitive information.
COMMON QUESTIONS
A few common questions
Can I send feature suggestions?
Yes. Describe the use case, current difficulty and the help you would like. Feature availability depends on the actual updates to the relevant product.
Where should business enquiries go?
Please use the company email on the Contact page for business discussions, so your message can be handled according to its topic.
Where can I find an app’s privacy policy?
Use the privacy policy linked within the relevant app or on its store listing. The website privacy notice only covers this company website.
Do I need to send my password?
No. Do not send passwords, verification codes or complete payment information. Describe the issue and the necessary steps instead.